"Mountain Media understands the frustration of e-mail difficulties. As a service to our clients, we have assembled this page of e-mail support tools. Popular e-mail software such as Outlook Express, Thunderbird, and Apple Mail are all included in this document.

We at Mountain Media have tracked many hours of support calls, and the information below addresses virtually all e-mail support issues fielded by our representatives. If, after exhausting all other options, you feel you still require telephone e-mail support from us, we would be glad to provide our industry-leading support at our standard rate of $50.00 per instance.

As always, we thank you for your continued business. We are confident that the below information will answer nearly all of your e-mail related questions."

Request Email Support

Support is available Monday through Friday, 8:30 am until 5:00 pm.

Email Configuration
Incoming Mail Server:	pop.mountainmedia.com	Port: 110
Outgoing Mail Server:	smtp.mountainmedia.com	Port: 25
Authenticated SMTP Mail:	smtp.mountainmedia.com	Port: 587
IMAP Incoming Mail Server:	imap.mountainmedia.com	Port: 143

Self-help pages

• Can't Send Mail?
• How to Configure Your Email Client
• How to Configure Outlook Express to Check Your Email
• How to Configure Thunderbird to Check Your Email
• Our Email Services
• Our Email Policies

Other Support Resources

Below, you will also find external links to the support pages maintained by your e-mail software's developers. The developers' pages often provide the best assistance, since they are maintained by the people who make the software.

Outlook:	GO		Outlook Express:	GO
Windows XP:	GO		Thunderbird:	GO
Apple Mail:	GO
Geek Squad:	GO		Google:	GO

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