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eCommerce Case Study



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Georgia Mills Direct, Ltd.

The Problem

Georgia Mills first came to Mountain Media for help with search engine ranking, however they had a host of issues that needed to be addressed such as:

  • Poor search engine visibility
  • Unprofessional graphic design
  • A sub-standard eCommerce feature set
  • Hosting issues

The tipping point came when their site was down for over a week. They were not happy with the service they were receiving. Evidently, the recent upgrade to the next level of their current Miva Merchant shopping cart didn't go as smoothly as they would have liked. The hosting company they were using was not that familiar with how to run the update and Miva was not in the hosting business. Because each company was only handling a portion of Georgia Mills' needs, neither vendor took the responsibility to address the issues and instead chose to point fingers. This, of course was very frustrating and costly for Georgia MIlls.

The Solution

Georgia Mills decided to place their trust in Mountain Media. Our comprehensive approach allowed us to bring together all of the elements necessary for successful eCommerce:

  • Professional graphic design services
  • A robust eCommerce platform
  • Search engine marketing services
  • eCommerce hosting in our PCI Compliant, Level 1 CISP Certified data center
  • Merchant & Gateway services

 

The net result was that Georgia Mills grew 50 fold in 4-years and now can make one single call and has one single point-of-contact to address their Web site needs. Georgia MIlls now has 5-Web sites built on the Mountain Commerce platform.