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Live Chat

Many of our most savvy merchants have been requesting live chat capabilities as a means of boosting conversion rates. The latest studies are proving them right, there's little doubt that live chat can boost an etailers conversion rates. With that in mind, Mountain Media is proud to announce that we've integrated with Bold Chat to add their conversion-boosting chat software to our ecommerce platform.

Three available options make it possible to fit live chat into your budget. Whether you need chat and visitor monitoring, proactive chat and secure chat, all of the above with Trouble Ticket capability and contact management, Mountain Media has the solution for you.

By partnering with Bold Chat we are able to offer the service most requested by our merchants and the service that has been proven to assist in overcoming "conversion obstacles."

Mountain Media's designers will undertake a custom deployment of your chat software and make the public-facing interface match your site and make it appealing. This includes the buttons and a treatment of the interface window that is graphically appealing and easy to use for your customers!

Choose the level with the features appropriate for you business and budget so you can beginning chatting with your customers and increasing your conversions today:

Please note that there is a one-time $250.00 setup fee and this module requires hosting level II.

Price: $250.00

Bold Chat

Select the chat module that will best help you boost conversion rates below:

Basic Live Chat with visitor monitoring:

Live chat, visitor monitoring and the essential core features.

Basic Live Chat with visitor monitoring: <p>Live chat, visitor monitoring and the essential core features.</p>

Pro Edition:

This version includes everything the basic version has plus proactive chats, secure chats (128 bit encryption suitable for allowing credit card numbers to be transmitted via chat sessions) and reporting. Service requires a 250.00 setup fee and a $49.00 monthly subscription.

Pro Edition: <p>This version includes everything the basic version has plus proactive chats, secure chats (128 bit encryption suitable for allowing credit card numbers to be transmitted via chat sessions) and reporting. Service requires a 250.00 setup fee and a $49.00 monthly subscription.</p>

Enterprise CRM Edition:

This deluxe version has all you need to boost conversion rates, support your clients and manage your contacts. It includes trouble ticket capabilities, contact management, email management and all the features of the Pro and Basic editions. Service requires a $250.00 setup fee and a $79.00 monthly subscription.

Enterprise CRM Edition: <p>This deluxe version has all you need to boost conversion rates, support your clients and manage your contacts. It includes trouble ticket capabilities, contact management, email management and all the features of the Pro and Basic editions. Service requires a $250.00 setup fee and a $79.00 monthly subscription.</p>